http://www.javacodegeeks.com/2012/08/fixing-bugs-that-cant-be-reproduced.html
http://stackoverflow.com/questions/1268373/how-do-you-fix-a-bug-you-cant-replicate
http://stackoverflow.com/questions/352906/how-do-you-approach-intermittent-bugs
http://www.satisfice.com/blog/archives/34 (James Bach's blog for software testers)
http://www.kohl.ca/2005/tracking-intermittent-bugs/
http://stackoverflow.com/questions/1050552/any-good-strategies-for-dealing-with-not-reproducible-bugs